Cancellation & Refund Policy
Last updated 10 June 2026
This Cancellation and Refund Policy explains how cancellations and refunds work for fees paid to Luit School of Business. Please read it carefully before making any payment, as paying confirms that you accept this policy.
1. Enrolment fees are not refundable
Enrolment and tuition fees are not refundable. Once a payment is made and your enrolment is confirmed, the amount paid cannot be refunded, except in the limited cases described below. This is because a confirmed seat reserves a place in a limited cohort.
2. Cancellation by you
You may choose to cancel or withdraw from a program at any time by writing to us. However, fees already paid will not be refunded on cancellation or withdrawal by you, whether before or after the program begins.
3. Duplicate or incorrect payments
If you are charged more than once for the same payment, or are charged an incorrect amount because of a technical or processing error, you are entitled to a refund of the excess. Please write to us at hello@luitschool.com within 7 days of the transaction with your payment details so we can verify and process the refund.
4. Cancellation by the school
If we cancel a program before it begins, or are unable to provide a program you have paid for, you will receive a full refund of the fees paid for that program.
5. How approved refunds are processed
Where a refund is approved under this policy, it is processed through our payment partner, Razorpay Software Private Limited (Razorpay), to the original payment method used. Approved refunds are normally completed within 5 to 7 business days, after which the time to appear in your account depends on your bank or card issuer.
6. How to request a refund
To request a refund that is eligible under this policy, email us at hello@luitschool.com with your full name, Student ID, payment reference and the reason for your request. We will review and respond within a reasonable time.
Questions about these terms? Contact us at hello@luitschool.com.